Box Office

The box office is located on the West side of the arena and is a full-service Ticketmaster outlet. VISA, MasterCard, Discover and American Express are accepted.

The box office hours are: Mon-Thurs from 10 a.m. to 7 p.m. and Fri-Sat from 10 a.m. to 5:30 p.m.

Parking is usually included in the ticket price for events.

On event days, the box office will remain open until approximately one half hour after the scheduled start time. When there is a Sunday evening event at EagleBank Arena, the box office will typically open at noon.

Children 2 years and older are required to have a ticket for all events and basketball games. Sesame Street Live requires all children 1 year and older to have a ticket. For additional family shows, please check with the box office on the age requirement.

Tickets can be purchased through the box office or any Ticketmaster outlet. They can also be purchased through Phonecharge at 1-800-745-3000. Phonecharge is open daily from 10 a.m. to 9 p.m.

Tickets may also be purchased online through Ticketmaster at is the only website authorized to sell tickets to EagleBank Arena events.Tickets purchased from any other website other than (StubHub, Craigslist, etc.) are “buyer beware”. EagleBank Arena cannot guarantee the validity of any tickets purchased from websites or persons other than Ticketmaster. Only valid tickets will successfully scan and allow ticket holders to enter EagleBank Arena. The arena is not responsible for invalid tickets purchased from non-authorized websites or individuals. Patrons holding invalid tickets will not be admitted into events.

There are several different delivery options for tickets including Print at Home, U.S. Mail, Credit Card Entry, Mobile Ticketing, Will Call, Retail Pickup and UPS. For more information on each of these delivery methods, please click here.

Additional Phone Numbers:

Accessible Seating (703) 993-3035

Group Sales (202) 661-5061

Mason Season Tickets (703) 993-3270

EagleBank Arena (703) 993-3000


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EagleBank Arena Mobile App

EagleBank Arena Mobile App

Download the official mobile app of EagleBank Arena and make your Android, iPhone or Blackberry a unique part of your in-arena experience for all games, concerts and events at the arena.